Complaints Procedure

Icklesham Parish Council Complaints Procedure

All members of the Council and the paid officers strive to do their very best at all times.  However if you feel that something hasn’t been dealt with as well as it could have been we would like to hear from you. You can contact the Clerk (using the details below) or any of the Councillors.  We will do our best to put things right.  Or you can make a complaint to the Clerk.  The Clerk and RFO, and where appropriate in consultation with the Chairman, will take the relevant action.

The Clerk can be contacted by phone on 07714 169901, by email at or by post at:

Mrs Anna Evett, PO Box 395, Hastings, East Sussex, TN34 9JU

Click here to view the Publication Scheme May 2019

Click here to view the complaints procedure

Click here for the Icklesham Parish Council Grievance Procedures

Click here for the Icklesham Parish Council Disciplinary Procedures

Safeguarding Policy adopted December 2015 reviewed May 2019

Icklesham Parish Council Employers Liability Certificate 2018 19

Financial Regulations reviewed May 19

Media Policy

Recording and filming of Icklesham Parish Council and Committee Meetings

Model Standing Orders 2018 England for Icklesham Parish Council reviewed May 2019

Freedom of information

Email Policy

Equality Impact Assessment Policy (form)

Asset Management Policy adopted May 2017, reviewed May 18 and May 19

NALC’S TEMPLATE CODE OF CONDUCT FOR PARISH COUNCILS 2018 adopted by Icklesham Parish Council and reviewed May 2019

IPC Risk Assessment agreed by Staffing Committee 25th June 2018

IPC Risk Assessment

Review of Internal Audit effectiveness 2018-19