Complaints Procedure

Icklesham Parish Council Complaints Procedure

All members of the Council and the paid officers strive to do their very best at all times.  However if you feel that something hasn’t been dealt with as well as it could have been we would like to hear from you. You can contact the Clerk (using the details below) or any of the Councillors.  We will do our best to put things right.  Or you can make a complaint to the Clerk.  The Clerk and RFO, and where appropriate in consultation with the Chairman, will take the relevant action.

The Clerk can be contacted by phone on 07714 169901, by email at or by post at:

Mrs Anna Evett, Wildgoose Cottage, Gorsethorn Way, Fairlight, East Sussex, TN35 4BQ

Please click here to download the complaints procedure in a Microsoft Word format. 

Click here for the Icklesham Parish Council Grievance Procedures

Click here for the Icklesham Parish Council Disciplinary Procedures

Safeguarding Policy

Insurance certificate 2017

Financial Regulations amended May 17 with amendments to 10.6 and 11.1.j

Media Policy

Recording and filming of Icklesham Parish Council and Committee Meetings

Model Standing Orders 2018 England for Icklesham Parish Council adopted May 2018 and updated July 2018

Freedom of information

Email Policy

Equality Impact Assessment Policy (form)

Asset Management Policy draft May 2017

Code of Conduct

IPC Risk Assessment agreed by Staffing Committee 25th June 2018

IPC Risk Assessment

Review of Internal Audit effectiveness 2018-19